Frequently Asked Questions
Welcome to Fat Tony’s Fitness Warehouse FAQs.
Got a question about our gear, shipping, or returns? You’ll find the answers below.
How do Fats Tony’s Fitness products work?
Our products are designed to help you train harder, recover faster, and move better.
From compression gear that boosts blood flow and supports joints, to recovery tools that ease soreness and improve mobility — everything we stock is made to help you perform at your best, safely and comfortably.
Will Fats Tony’s Fitness products help me train or recover better?
Absolutely. Our products are made for real results, not gimmicks.
They’re built to help reduce pain, improve circulation, and speed up muscle recovery — so you can push harder, bounce back faster, and stay consistent.
Where are you located?
Our head office and warehouse are based in Perth, Western Australia.
How much does shipping cost?
Shipping is free on all orders within Australia — no minimum spend required.
How long does shipping take?
We ship all orders directly from our Australian warehouse.
Most items arrive within 3 to 10 business days, depending on your location.
Do you ship internationally?
At the moment, we only ship within Australia.
However, we’re working on international shipping — so stay tuned or contact us if you’re keen for an overseas order.
What is your refund policy?
We offer a 14-day money-back guarantee.
If you’re not completely satisfied with your order, just reach out and we’ll make it right.
For more details, check our Refund Policy page in the footer of the website.
Is my payment information secure?
Yes. All transactions go through encrypted and secure checkout systems to keep your information fully protected.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way.
You can also track it anytime through our Track Your Order page.
How can I contact customer support?
You can reach our friendly team through our Contact Us page or by emailing us directly at:
fatstonysfitnesswarehouse@gmail.com
Our support hours are Monday to Friday, 9AM – 5PM AEST, and we aim to reply within 24 hours on weekdays.